Operatio installs AI agents into Shopify stores that don't just answer questions — they act. Process refunds. Update orders. Book appointments. Qualify leads. 24/7, zero fatigue, zero excuses.
Where's my order? Can I return this? What's the status? Your team answers the same 50 questions 500 times a month. That's not a job — that's a tax on attention.
A customer with a cart question who can't get an answer in 2 minutes goes somewhere else. Your return rate is probably higher than you think — and slow support is why.
Hire 3 agents, get 3 agents worth of capacity. Peak season hits and you're scrambling. Off-season and you're overstaffed. There's no elastic support model with humans.
Operatio builds autonomous AI systems that handle the full lifecycle of customer operations — not just chat widgets, but actual workflows that act.
LLM-powered agents trained on your products, policies, and brand voice. They understand context, take action, and escalate gracefully when they don't know.
Deep native integration with your store — order data, inventory, customer history, fulfillment status. AI sees what your team sees.
Email, live chat, WhatsApp, Instagram DMs — all conversations unified in one view with full customer context and AI-assist built in.
HubSpot, Klaviyo, Zapier, n8n — your AI connects to your existing stack. Data flows both ways. No new silos.
Your policies, products, FAQs, and brand guidelines — structured and searchable. AI references it so every answer is accurate and on-brand.
Resolution rates, response times, conversation quality, ROI metrics. Monthly reviews with concrete improvements and prompt refinements.
These aren't projections. They're what early clients are reporting after 90 days.
We map your support volume, identify automation opportunities, and quantify the ROI. You see exactly what could be automated before we write a line of code.
We map your customer journey, support flow, and sales flow. Deliverable: a clear automation roadmap with estimated time-to-value and savings projections.
Train the AI on your products, policies, and brand. Connect your systems. Create escalation rules. Test every workflow until it's reliable.
Install the widget, connect email and WhatsApp, sync your CRM. Then we iterate monthly — improve prompts, add workflows, measure results.
Every business that survives 2026 onwards will have AI doing the operational heavy lifting. The ones who move now get the compounding advantage — better data, refined workflows, lower costs, and a moat that gets deeper every month.
The window to build a category-defining AI operations agency is open now. We're building it one Shopify store at a time.